Frequently asked questions & answers


When will my child start in SS04's business?

  • Baby swim: 3 months - 23 months

  • Mini sim: 2 years - 4 years

  • Swimming school (Baddaren, Turtle, Penguin): from the semester the child turns 5 up to 8 years.

  • Swimming school (Crocodile 8-11 years): for children who have reached the age of 8 but who cannot swim.

  • Swimming school (Killer whale, Pisces, Shark): from the semester the child turns 5 up to 12 years.

  • Swimming school (Beginner 12-15 years): for children who have reached the age of 12 but who cannot swim.

See level descriptions for all levels under each activity in the menu on the left of the start page.

 

What does water habit mean?

A child who has a good water habit can:
- Float on stomach with face in the water, without float aids or other help.
- Sliding on stomach with face in the water, without float aids or other help.
- Dip his whole body incl. head and hair under the water without discomfort.
- Jump from the pool edge and end up with your head underwater.
- Move freely in the water.
- Bubble with mouth and nose underwater.

 

How do I know which level to choose for my child?

Under the heading Simskola (in the menu bar) our different levels are described. In order for the children to benefit the teaching in the best possible way, it is of utmost importance that the child is at the right level. If the child's knowledge lies between two levels, it is better to choose the easier level, then the child will feel good and strengthen their knowledge.

If you still feel uncertain at what level is appropriate, you are always welcome to call us and get advice.

 

How do I register my child for swimming school?

If you are new as a customer, you must go in and create an account before the registration starts. Click "create account" (in the upper right corner of the page) to register / create an account for your child, with the child's name and social security number. An account for every individual who is going to join the business.

 

When and how do I pay for a course at SS04?

Card / direct payment via PayEx in connection with or after booking.
E-mail invoice which means that the invoice will be sent via mail and available on the member page / account under the tab "My invoices".
Paper invoice sent by post approx. 1-2 weeks before the start of the course, you choose paper invoice will be SEK 50 in invoice fee.

When you pay the course fee via invoice, enter your Ocr number / invoice number as payment reference and pay the sum to our Bankgiro number (5453-7204).

 

What applies to cancellation and illness?

cancellation
All cancellations or requests for changes must be made by e-mail to kansli@ss04.se and are valid only when you have received confirmation that we have received the email.

  • Place booked and canceled by e-mail no later than 14 days before the course start is charged with SEK 250. Membership fee is non-refundable.

  • After the first offered opportunity, the cancellation is charged with SEK 250.

  • After the second course opportunity, no course fee is refunded.

  • The membership fee is non-refundable.

If canceled due to. illness / injury where medical certificate can be presented is refunded the part of the course fee corresponding to the missed opportunities minus 250: - in administration.

In case of illness / injury

• If canceled due to. illness / injury where medical certificate can be presented is refunded the part of the course fee corresponding to the missed opportunities minus 250: - in administration. When canceling due to illness / injury always contact SS04 Office.
SS04 does not replace missed occasions that are not covered by medical certificates.

We also do not offer the opportunity to retake missed lessons at another time

Before the first swimming lesson, what should I think about?

Bring swimwear, towel and padlock to the closet.
At the levels the bathtub and the tortoise must not use swimming goggles. Bathing cap or tassel for long hair is highly recommended.

The penguins, the killer whale, the fish and the shark allow the children to partially use swimming goggles but preferably bathing cap / set hair.

In Sundbyberg swimming pool you need to get an entrance ticket at the first opportunity to enter the swimming pool. The entrance card is personal and applies during the notified term and the day and time the child has a lesson. When the semester is over, the card must be handed in and reactivated until the next semester. If you have lost your card you can get a new one at a cost of 100 SEK. Contact SS04's office or reception.

 

Are the parents in the water while teaching?

Baby and mini swim: A parent is ALWAYS with the baby in the water.

Swimming school: No, the parents are not in the water. But parents must be available in the swimming pool during lesson time. (Exceptions can be made in the bathtub)

 

How deep are the pools?

Vasalund HALL
The small basin is 60 cm deep
The large basin is 90 - 400 cm deep

SUNDBYBERGS SIMHALL
The small basin is 70-90 cm deep
The large basin is 110-180 cm deep
The multi-pool is 70-200 cm deep

 

What is the water temperature in the pools?

Vasalund HALL
The small pool is 29 degrees
The large pool is 27 degrees

SUNDBYBERGS SIMHALL
The small pool is 29-34 degrees depending on the day
The large pool is 27 degrees
The multi-pool is 28-29 degrees depending on the day

 

Can I as a parent / sibling swim at the same time as my child / sibling goes to Simskola?

If there are courses for the public it is possible, contact the swimming pool to see if it is open to the public. The parent / sibling must then pay entry at the reception.

If the child who goes to swimming school wants to develop his or her swimming skills on his own even after his swimming lesson, you have to pay admission for it. If the child is bathing, an adult must also be changed to swimwear and bathe with the child.

Always double check with the Vasalundshallen ( Open times Vasalundshallen ) or Sundbyberg swimming hall ( Opening hours Sundbybergs Simhall ) that the swimming pool is open to the public.

 

My child wants to continue with the swimming school until the next semester, how do I proceed?

Towards the end of the current semester, the swimming teachers give feedback on how things are going for the child and a recommendation for the next semester. The swimming teachers give information about the registration date. On registration day, you book your child to the recommended level on our website.

Children who have joined our business are given priority over the public who have not previously joined our business. Please note that the tour only applies to children who have participated in our swimming school activities during the previous term. The privilege does not apply to entire families, such as siblings or the like, who have not previously participated in SS04's swimming school.

 

My child wants to continue swimming after the shark, how do I go about it?

After the Shark comes the School of Engineering, where we train to eventually start competing in swimming. The first level that ALL starts with is called Teknik Bronze.

Registration is done in the same way as in the swimming school, on a delayed date that you find under the tab TEKNIKSKOLA.

 

Where can I buy swimming marks?

Sewing marks are purchased after the swimming teacher has approved the goals for a swimming mark. The swim marks the children have taken are on the back of the diploma that is awarded at the end. The sewing marks cost SEK 35 / pcs.

Vasalund HALL:
At the closing time, the swimming teachers / representative from SS04 sells swimming marks in the swimming pool. We only take swish payment.

SUNDBYBERG'S SIMHALL:
Signs are sold at SS04's reception at the lower entrance. We take card payment and swish payment.

Frequently asked questions & answers


When will my child start in SS04's business?

  • Baby swim: 3 months - 23 months

  • Mini sim: 2 years - 4 years

  • Swimming school (Baddaren, Turtle, Penguin): from the semester the child turns 5 up to 8 years.

  • Swimming school (Crocodile 8-11 years): for children who have reached the age of 8 but who cannot swim.

  • Swimming school (Killer whale, Pisces, Shark): from the semester the child turns 5 up to 12 years.

  • Swimming school (Beginner 12-15 years): for children who have reached the age of 12 but who cannot swim.

See level descriptions for all levels under each activity in the menu on the left of the start page.

 

What does water habit mean?

A child who has a good water habit can:
- Float on stomach with face in the water, without float aids or other help.
- Sliding on stomach with face in the water, without float aids or other help.
- Dip his whole body incl. head and hair under the water without discomfort.
- Jump from the pool edge and end up with your head underwater.
- Move freely in the water.
- Bubble with mouth and nose underwater.

 

How do I know which level to choose for my child?

Under the heading Simskola (in the menu bar) our different levels are described. In order for the children to benefit the teaching in the best possible way, it is of utmost importance that the child is at the right level. If the child's knowledge lies between two levels, it is better to choose the easier level, then the child will feel good and strengthen their knowledge.

If you still feel uncertain at what level is appropriate, you are always welcome to call us and get advice.

 

How do I register my child for swimming school?

If you are new as a customer, you must go in and create an account before the registration starts. Click "create account" (in the upper right corner of the page) to register / create an account for your child, with the child's name and social security number. An account for every individual who is going to join the business.

 

When and how do I pay for a course at SS04?

Card / direct payment via PayEx in connection with or after booking.
E-mail invoice which means that the invoice will be sent via mail and available on the member page / account under the tab "My invoices".
Paper invoice sent by post approx. 1-2 weeks before the start of the course, you choose paper invoice will be SEK 50 in invoice fee.

When you pay the course fee via invoice, enter your Ocr number / invoice number as payment reference and pay the sum to our Bankgiro number (5453-7204).

 

What applies to cancellation and illness?

cancellation
All cancellations or requests for changes must be made by e-mail to kansli@ss04.se and are valid only when you have received confirmation that we have received the email.

  • Place booked and canceled by e-mail no later than 14 days before the course start is charged with SEK 250. Membership fee is non-refundable.

  • After the first offered opportunity, the cancellation is charged with SEK 250.

  • After the second course opportunity, no course fee is refunded.

  • The membership fee is non-refundable.

If canceled due to. illness / injury where medical certificate can be presented is refunded the part of the course fee corresponding to the missed opportunities minus 250: - in administration.

In case of illness / injury

• If canceled due to. illness / injury where medical certificate can be presented is refunded the part of the course fee corresponding to the missed opportunities minus 250: - in administration. When canceling due to illness / injury always contact SS04 Office.
SS04 does not replace missed occasions that are not covered by medical certificates.

We also do not offer the opportunity to retake missed lessons at another time

Before the first swimming lesson, what should I think about?

Bring swimwear, towel and padlock to the closet.
At the levels the bathtub and the tortoise must not use swimming goggles. Bathing cap or tassel for long hair is highly recommended.

The penguins, the killer whale, the fish and the shark allow the children to partially use swimming goggles but preferably bathing cap / set hair.

In Sundbyberg swimming pool you need to get an entrance ticket at the first opportunity to enter the swimming pool. The entrance card is personal and applies during the notified term and the day and time the child has a lesson. When the semester is over, the card must be handed in and reactivated until the next semester. If you have lost your card you can get a new one at a cost of 100 SEK. Contact SS04's office or reception.

 

Are the parents in the water while teaching?

Baby and mini swim: A parent is ALWAYS with the baby in the water.

Swimming school: No, the parents are not in the water. But parents must be available in the swimming pool during lesson time. (Exceptions can be made in the bathtub)

 

How deep are the pools?

Vasalund HALL
The small basin is 60 cm deep
The large basin is 90 - 400 cm deep

SUNDBYBERGS SIMHALL
The small basin is 70-90 cm deep
The large basin is 110-180 cm deep
The multi-pool is 70-200 cm deep

 

What is the water temperature in the pools?

Vasalund HALL
The small pool is 29 degrees
The large pool is 27 degrees

SUNDBYBERGS SIMHALL
The small pool is 29-34 degrees depending on the day
The large pool is 27 degrees
The multi-pool is 28-29 degrees depending on the day

 

Can I as a parent / sibling swim at the same time as my child / sibling goes to Simskola?

If there are courses for the public it is possible, contact the swimming pool to see if it is open to the public. The parent / sibling must then pay entry at the reception.

If the child who goes to swimming school wants to develop his or her swimming skills on his own even after his swimming lesson, you have to pay admission for it. If the child is bathing, an adult must also be changed to swimwear and bathe with the child.

Always double check with the Vasalundshallen ( Open times Vasalundshallen ) or Sundbyberg swimming hall ( Opening hours Sundbybergs Simhall ) that the swimming pool is open to the public.

 

My child wants to continue with the swimming school until the next semester, how do I proceed?

Towards the end of the current semester, the swimming teachers give feedback on how things are going for the child and a recommendation for the next semester. The swimming teachers give information about the registration date. On registration day, you book your child to the recommended level on our website.

Children who have joined our business are given priority over the public who have not previously joined our business. Please note that the tour only applies to children who have participated in our swimming school activities during the previous term. The privilege does not apply to entire families, such as siblings or the like, who have not previously participated in SS04's swimming school.

 

My child wants to continue swimming after the shark, how do I go about it?

After the Shark comes the School of Engineering, where we train to eventually start competing in swimming. The first level that ALL starts with is called Teknik Bronze.

Registration is done in the same way as in the swimming school, on a delayed date that you find under the tab TEKNIKSKOLA.

 

Where can I buy swimming marks?

Sewing marks are purchased after the swimming teacher has approved the goals for a swimming mark. The swim marks the children have taken are on the back of the diploma that is awarded at the end. The sewing marks cost SEK 35 / pcs.

Vasalund HALL:
At the closing time, the swimming teachers / representative from SS04 sells swimming marks in the swimming pool. We only take swish payment.

SUNDBYBERG'S SIMHALL:
Signs are sold at SS04's reception at the lower entrance. We take card payment and swish payment.

 
 
 
 
 
 
 
 
 
 
 
 
 

Contact

Address: Skogsbacken 10, 172 41 Sundbyberg

Email: kansli@ss04.se

Phone: 08-83 79 89

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